Agustin is a customer-centric professional with extensive experience in call and chat support, excelling in delivering empathetic service and developing strong communication skills. Proven ability to enhance customer satisfaction and support sales processes.
Expertise in managing customer interactions via calls and chat to ensure satisfaction and loyalty.
Skilled in active listening, soft skills, and conveying clear, empathetic messages.
Capable of addressing customer concerns effectively and providing timely solutions.
Familiar with sales workflows and techniques to support customer acquisition and retention.
Alorica
Take calls and manage them on an expected time. Hit the satisfaction goal
Modsquad (Spotify)
Deliver an over-the-top customer experience. Determine the emotions that drive the interaction. Polish soft skills to lead the experience to a positive one
Puulse marketing
Familiarized with the sales workflow. Developed active listening and communication skills
Descubre otros profesionales con experiencia similar
