Alej - Sales Manager with 10+ years of driving revenue growth in tech industry

Directed sales operations, formulated strategies, and led teams to achieve revenue goals.

Built and maintained strong client relationships, ensuring customer satisfaction and retention.

Conducted market research and competitor analysis to inform strategic decisions.

Provided training and mentorship to sales staff, fostering professional growth.

Coordinated the Helpdesk department, providing technical support to clients and supervising the GPS monitoring team., Supervised staff performance, handled customer inquiries, and ensured smooth operation of tracking and inventory systems., Maintained accurate data and contributed to improving service efficiency and customer satisfaction., Collaborated on process optimization and implementation of best technical support practices.

Supervised video surveillance systems, Managed alarms and security reports

Supervised and coordinated a multicultural team, ensuring compliance with quality, safety, and service standards., Managed food and beverage areas while maintaining high levels of customer satisfaction., Led and trained staff on safety and hygiene protocols., Assisted in process improvements and managed operations during peak season.