Andrea - Customer Service & Administrative Professional with 10+ years of diverse experience

Pasto, Nariño, Colombiaen

Gained extensive experience in retail, office administration, and teaching through progressively responsible roles.

Led training sessions on technological tools and procedures for colleagues and clients.

Publicado en CazVid

Resumen

Experienced professional skilled in customer support, administrative tasks, and training in retail and office environments. Proven ability to manage multiple responsibilities and deliver excellent service.

Logros Clave

Managed inventory, billing, and document handling efficiently across multiple positions.

Habilidades

Customer ServiceAdvanced

Provided personalized assistance and support to clients in retail and service environments.

Administrative SupportAdvanced

Handled calls, managed schedules, prepared documents, and maintained files in multiple roles.

Computer SkillsAdvanced

Utilized MS Office suite and POS systems for data entry, reporting, and daily operations.

Sales & NegotiationIntermediate

Assisted customers in selecting products, managed transactions, and contributed to sales targets.

Training & Capacity Building

Experiencia

Vendedora

CALZADO LUSAN

Atención al cliente, Asesoría personalizada, Manejo de caja, Exhibición vitrinas

Secretaria

CONSORCIO VIAS Y VIAS

04/06/2001 - 30/06/2003

Recepción de llamadas telefónicas, Manejo de agenda, Redacción de documentos

Docente Formador

COMPUTADORES PARA EDUCAR (UDENAR)

Capacitación a docentes en nuevas tecnologías de la información y la comunicación, Realización de proyecto con herramientas tecnológicas para grado del diplomado, Enseñanza de los programas básicos de computación y Microsoft Office

Auxiliar SIG

SUPERSERVICIOS DE NARIÑO – SUPER GIROS

21/09/2016 - 31/03/2018

Codificación de formatos de las diferentes dependencias, Capacitación en la utilización de los formatos, Socialización del Manual de funciones y Código de Ética, Manejo de Archivo, Soporte a Recepción