Customer Service & Project Support Professional | CazVid

✨ Filtra más de 1000 currículos en minutos con un 90% de precisión

¡Ponte en marcha!
Iniciar sesión

✨ Filtra más de 1000 currículos en minutos con un 90% de precisión

¡Ponte en marcha!
Iniciar sesión
Publica un trabajo gratis
Andres Paiz's avatar
Contact Now

Andres Paiz

San Lucas Sacatepéquez, Sacatepéquez, Guatemala

Customer Service & Project Analysis with 5+ years in Client Support

  • Managed customer interactions and sales processes at TELEPHONE ADVISOR roles, ensuring customer satisfaction.
  • Supported management through analysis and studies for project development at CONDUENT.
  • Led team training, managed administrative tasks, and executed action plans as SUPERVISOR and SHIFT MANAGER.
Customer Service
Advanced
Provided customer support and handled inquiries to ensure service quality.
Team Management & Leadership
Advanced
Supervised and trained team members, managed KPI's, and motivated staff.
Project Analysis & Support
Intermediate
Performed analysis and studies to support project development aligned with organizational strategy.
Operational Planning
Intermediate
Planned and executed operational management strategies in call center environments.
Technical Skills
Intermediate
Proficient in Microsoft Office Suite, Bizagi, and basic computer repair and maintenance.

Languages

English
90% spoken and written
See Full Skillset on CazVid
JULY 10TH, 2023 - UP TO DATE
TELEPHONE ADVISOR
24-7 INTOUCH CX
Call taking, Providing customer service to the customer's end users, Complete sales for leads to the customers, Follow up on potential customers to complete the sale.
OCTOBER 14, 2019 - MARCH 10, 2023
PROJECTS ANALYST
CONDUENT
Perform analysis and studies to support management in the development and administration of effective project programs in accordance with the organization's strategy.
JULY 8, 2019 - SEPTEMBER 23, 2019
TELEPHONE ADVISOR
NEARSOL
Call taking, Providing customer service to the customer's end users, Charging for telephone services.
14 JANUARY 2019 - 15 APRIL 2019
SUPERVISOR
ICS
Execution of action plans, Management and training of advisors, Execution of administrative processes.
NOVEMBER 1, 2013 - JULY 25, 2018
SHIFT MANAGER
ALLIED GLOBAL
Planning of operational management, Direct communication with the client, Realization and execution of action plans, Management of administrative processes with support areas, Staff development, Staff motivation, Reporting, Management of KPI's.
View Complete Work History
?
GALILEO UNIVERSITY
BUSINESS ADMINISTRATION
See Education & Certifications
✨

Personality Is Everything!

Video introductions create real connections. Show passion, explain motivation, and let the authentic personality shine through – it's what makes profiles unforgettable.

Go to CazVid

Share Andres Paiz's Profile

2101 E Broadway Rd Ste 1
Tempe, AZ 85282, EE.UU.

Contacta con nosotros | Empleo

Seguir y compartir
Descarga
botón descargar App Store
Botón de la tienda de aplicaciones Google Play
Empresarios
Candidatos
Recursos
Reclutadores

2025 CAZVID LLC | Política de Privacidad y Términos y Condiciones

Choose Your Path

Post a Free Job Listing
Login Desktop App/Register

Find a Job

Apply to jobs with just one click! Create your video resume and apply to jobs with just one tap from your mobile device.

cazvid.app.link

The CazVid app is available in the App Store and Google Play

X close

Choose Your Path

Apply to jobs with just one click! Download the CazVid app to search and apply to jobs. Record and post your video resume.

button download App Store
button Google Play app store
Hiring?
Post a Free Job Listing
Hiring Manager / Recruiter

Access our AI-powered platform to find and match with top talent instantly on your laptop or desktop browser (not available on mobile.)

Go to Desktop Login
(not mobile optimized)

Elige tu camino

Publica un anuncio de empleo gratis
Iniciar sesión en la aplicación de escritorio/Registrarse

Busca trabajo

¡Solicita trabajo con un solo clic! Crea tu videocurrículum y solicita trabajo con un solo toque desde tu dispositivo móvil.

cazvid.app.link

La aplicación CazVid está disponible en App Store y Google Play

X cerrar

Elige tu camino

¡Solicita trabajo con un solo clic! Descárgate la aplicación CazVid para buscar y solicitar empleo. Graba y publica tu videocurrículum.

botón descargar App Store
Botón de la tienda de aplicaciones Google Play
Hiring?
Post a Free Job Listing
Director de Contratación / Reclutador

Accede a nuestra plataforma basada en IA para encontrar y emparejarte con los mejores talentos al instante en tu portátil o navegador de escritorio (no disponible en móvil).

Ir a Inicio de sesión en escritorio
(no optimizado para móviles)