یونیورسٹی - Retail & Customer Service Specialist with 3+ years in POS and Inventory Management

Wah Cantt, Punjab, Pakistanen

Streamlined POS operations across multiple retail outlets, ensuring accurate transaction processing and inventory control.

Enhanced store efficiency by maintaining organized stock levels, resulting in improved customer satisfaction.

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Resumen

Dedicated retail and customer service professional with over 3 years of experience in POS systems, inventory management, and front-line support. Adept at enhancing store efficiency and delivering excellent customer experiences.

Logros Clave

Provided high-quality customer support, increasing repeat business and fostering positive store relationships.
Successfully managed inventory records and supplier accounts, reducing stock discrepancies.
Delivered exceptional front-line service as Barista, maintaining brand standards and customer loyalty.

Habilidades

POS & Inventory ManagementAdvanced

Expertise in operating POS systems, managing stock levels, and ensuring accurate inventory records.

Customer ServiceIntermediate

Skilled in addressing customer queries, providing friendly support, and enhancing customer experience.

Communication (Urdu & Basic English)Intermediate

Effective communicator in Urdu with basic proficiency in spoken English for diverse customer interactions.

Teamwork & CollaborationIntermediate

Proven ability to work efficiently within team environments, supporting store operations and customer service.

Idiomas

Urdu

Experiencia

Computer & POS Operator

Khalid Brothers Zafar Book Stall

Operated point-of-sale (POS) system to process customer billing and daily transactions accurately.. Maintained inventory records and coordinated stock levels to ensure smooth store operations.. Managed supplier accounts and customer accounts, ensuring accurate record-keeping.

Computer & POS Operator

Bhatti Education Mart

Handled POS billing and transaction processing for daily retail operations.. Maintained inventory, supplier accounts, and customer account records.

Store Keeper & Salesman

Khalid Brothers Zafar Book Stall / Bhatti Education Mart

Assisted customers with product selection and provided friendly, efficient sales support.. Organized and monitored store inventory, ensuring stock availability and proper display.

Crew Member & Barista

McDonald's

Served as a crew member for 2 months, supporting front-line customer service and food preparation.. Worked as a Barista for 12 months, preparing coffee and beverages to brand quality standards.. Delivered fast, friendly service in a high-volume, team-oriented environment.