Experienced in customer support, credit operations, and administrative management with a background in engineering and language skills.
Extensive experience providing customer support via email, chat, and phone across multiple organizations.
Handled product placement, portfolio administration, and credit analysis for financial products.
Managed cash, billing, inventory, and accounts payable/receivable in a cultural institution.
Proficient in English, used in customer service and professional communication.
Ibex Global Solution
Atención al cliente por medio de correo.
BAC – Credomatic
Tele-pago, comercio afiliados, Realización de diferentes gestiones de tarjeta habientes, Atención de web chat a comercios afiliados, Ingreso de gestiones varias a comercios
Finca Nicaragua
Colocación de producto, Administración de cartera, Análisis para otorgar créditos
Centro Cultural Nicaragüense norteamericano (CCNN)
Manejo de caja chica, Facturación, Manejo de Inventario, Encargadas de cuentas por pagar y por cobrar
Ingeniería en Sistema de Información
Excel Avanzado
Skilled in MS Office suite for administrative tasks and documentation.