Christian - Customer Service Specialist with 5+ years in call center operations

Guate, Guatemala, GuatemalaRemotoen

Gained extensive experience in customer service, technical support, sales, billing, and retention over 5-6 years in call centers

Handled a variety of call types and customer inquiries, ensuring high-quality service

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Resumen

Experienced call center professional skilled in customer service, technical support, sales, billing, and retention.

Demonstrated ability to adapt to different roles within customer service and support functions

Customer ServiceExpert

Provided comprehensive support and maintained high customer satisfaction in a call center environment.

Technical SupportIntermediate

Resolved technical issues for customers, demonstrating troubleshooting skills and technical knowledge.

Sales & RetentionIntermediate

Engaged customers in sales and retention efforts to improve customer loyalty and revenue.

Billing SupportIntermediate

Handled billing inquiries and issues, ensuring accuracy and customer clarity.

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