Versatile professional with over 5 years experience in customer service, hotel reception, fleet monitoring, and tech support. Adept at managing client concerns, administrative duties, and software tools, ensuring smooth operations and customer satisfaction.
Provided frontline support to customers via chat and phone, addressing concerns and ensuring satisfaction.
Helped clients troubleshoot antivirus issues and manage account concerns, ensuring timely resolution.
Managed hotel front desk operations, financial reports, and fleet tracking documentation.
Proficient in Microsoft Office, Adobe, Prezi, and Adobe Creative Suite for diverse applications.
Hotel Tecnologico Norte
Receive guests at the hotel, Money report, Collection of penalties
Pronto Energeticos
Helping operator with information of the road, Track of the fleet, Report of the route of the operator.
Xtendops
Helping customers with Mcafee services, Tech support with antivirus program
Conduent
Taking care about concerns from the card, customer service, Helping the shoppers with the orders
Teleperformance
Mechatronics
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