Dedicated HR specialist with extensive experience in talent acquisition, employee engagement, and HR policy compliance.
Led recruitment efforts for various roles across the organization, utilizing different sourcing channels.
Facilitated communication between management and staff, resolving workplace issues efficiently.
Managed new employee onboarding programs to ensure smooth integration into the company.
Ensured HR activities complied with legal standards and internal policies.
Amazon Inc.
Provide excellent quality products to customers worldwide, Ensure customers received their packages intact and on time.
Fresh Thyme, Inc.
Provided excellent customer service at checkout point to a variety of customers, Ensured customers felt satisfied with their purchases and obtained the assistance they needed
May Mobility, Inc.
Trained for and helped to implement driverless technology in the City of Grand Rapids, Interacted with on board computer, headset, and home base in autonomous shuttle while picking up riders on the route
TruGreen, Inc.
Provided excellent customer service in scheduling, consultations, billing, and any lawn needs they requested, Implemented customer friendly strategies to problem solve, listened attentively, and offered discounts to retain customers
In Fine Spirits
Served a wide selection of beverages during busy shifts to a diverse clientele, Accurately collected and managed tabs or cash; efficiently maintained inventory for every shift, Consistently met sales goals for food and alcohol beverages
My Home Cares, Inc
Interviewed potential clients to verify their health care needs and to assess goodness of fit, Worked directly with CEO/Director to ensure that each client was provided with excellent in-home care and personal assistance services
Team Mental Health
Worked as part of a healthcare team to ensure residential care for nine women, Administered medications, transported residents to outings in the community, physical therapy appointments, restaurants, etc., Cooked and cleaned the residence; worked with the residents to help them become more independent
Bank One Corporation
Worked with customers to bring their accounts up-to-date particularly those with home and car loans that were 10-100 days past due, Negotiated with customers as to when payments could be made and sought alternative arrangements if there were income limitations