Emmanuel - Project Manager & Chief Technology Officer (CTO)

Demonstrated experience with Agile.

Demonstrated experience with Road mapping.

Demonstrated experience with Stakeholder Management.

Demonstrated experience with Risk Management.

Demonstrated experience with Sprint Planning.

Accomplished end-to-end delivery of an enterprise-grade AI-assisted proctoring platform, measured by on-time milestone completion across 4 sprint cycles, by defining a full technical roadmap, system architecture, and SRS documentation that aligned a 4-member cross-functional team.. Accomplished a 30%+ reduction in delivery risk, measured by zero missed major releases in the first two product increments, by instituting Agile sprint planning, dependency tracking, and weekly stakeholder reporting cycles.. Accomplished role-based operational dashboards for examiners, moderators, QA, and technicians, measured by full feature sign-off from institutional stakeholders, by coordinating UI/UX, engineering, and QA functions under a unified product backlog.. Accomplished scalable compliance and AI-assisted review workflows, measured by successful platform readiness audit for two educational institution pilots, by translating regulatory requirements into documented implementation plans and acceptance criteria.

Accomplished measurably faster UI delivery for clients, measured by reusable component libraries reducing per-feature build time by ~40%, by architecting React + TypeScript + Vite applications with modular SCSS design systems.. Accomplished cross-device performance parity, measured by Lighthouse scores consistently above 85 on mobile and desktop, by implementing responsive layouts and lazy-loading strategies across all client projects.

Accomplished consistent first-contact resolution for device protection claims (loss, theft, accidental damage, mechanical breakdown), measured by maintained quality-compliance scores within a high-volume queue, by blending technical knowledge with clear policy communication.

Accomplished uninterrupted exam sessions for multiple concurrent users, measured by high session-continuity rate across a remote support queue, by diagnosing and resolving browser, software, hardware, and network issues in real time using LogMeIn Rescue.. Accomplished secure testing-environment compliance, measured by zero integrity violations flagged on monitored sessions, by enforcing proctoring protocols while maintaining empathetic candidate communication.

Accomplished stable enterprise connectivity across all departments, measured by minimized downtime incidents during a 2-year tenure, by configuring, monitoring, and maintaining LAN/WAN infrastructure and Cisco routing/switching equipment.. Accomplished improved operational efficiency for IT support, measured by faster incident resolution through standardized troubleshooting procedures, by documenting recurring fault patterns and building a reusable resolution playbook.

Accomplished reliable district-level network operations during national electoral activities, measured by zero connectivity-related disruptions reported across supported sites, by leading network deployment, routing configuration, and on-site technical support for staff systems.