Customer service and sales professional with nearly 6 years in the BPO industry, skilled in client interactions, objection handling, and sales prospecting.
Handled customer inquiries, concerns, and requests, ensuring client satisfaction.
Engaged in sales activities including prospecting, objection handling, and closing sales.
Built rapport and understood client needs to tailor solutions effectively.
Prospected IT managers and above, assessing infrastructure and cloud needs for future engagement.
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