Experienced in hospitality and customer service roles with a strong focus on communication, teamwork, and problem-solving.
Effectively managed customer interactions, conveying information clearly and resolving issues efficiently.
Analyzed customer billing and bank statements to provide clarity and solutions.
De-escalated customer complaints and ensured positive service experiences in hospitality settings.
Collaborated with kitchen staff, bartenders, and servers to ensure seamless operation.
Island Fever Rum Bar and Grill
Developed strong communication skills, effectively managing tables, taking orders and addressing customer concerns.
Webhelp
Analyzed and explained complex billing and bank statements to customers, ensuring clarity and understanding.
The Peak Tap Bar and Grill
Demonstrated excellent teamwork skills, collaborating with kitchen staff, bartenders and other servers to ensure seamless service.
Ledo’s Pizza
Developed strong communication skills, effectively managing tables, taking orders, and addressing customer concerns.
Economics
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Utilized effective communication skills to de-escalate customer complaints and concerns, ensuring a positive customer experience.
