Dedicated professional with over 5 years in customer-focused roles within hospitality and food service industries. Skilled in guest relations, service management, and team collaboration, committed to delivering quality experiences.
Delivered excellent customer care, handled inquiries, and maintained high satisfaction levels.
Assisted in team coordination and oversaw daily tasks to ensure operational efficiency.
Resolved customer issues and optimized reservation processes to enhance guest experiences.
Collaborated effectively with colleagues to deliver seamless service and operational goals.
Crema y Nata (Cafetería)
Brindé un servicio al cliente excepcional y gestioné eficientemente las transacciones en caja., Elaboré bebidas y preparé alimentos según las recetas establecidas., Mantuve los estándares de limpieza y organización en el área de trabajo.
KOKKOA LODGE
Gestioné la atención al cliente y optimicé la presencia en la plataforma AIRBNB., Asistí en la coordinación de reservaciones, garantizando una experiencia fluida para los huéspedes.
Graduado de noveno año
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Prepared drinks and food items accurately, adhering to established recipes and standards.
