Fay - MDT Coordinator at Frimley Health NHS Foundation Trust

Expertly navigate and manage patient care pathways from referral to treatment.

Effectively facilitate webinars, enhancing audience engagement and experience.

Skilled in creating compelling content for beauty products and educational purposes.

Proficient in managing time effectively to meet deadlines and improve workflow.

Knowledgeable in medical terminology, facilitating efficient communication in healthcare settings.

Navigated and tracked patients through their care pathway from referral to treatment, adhering to agreed pathway steps and timescales.. Proactively identified and resolved delays at all stages.. Met strict daily deadlines and targets in line with national data requirements.. Documented weekly multi-disciplinary team (MDT) meeting outcomes to determine cancer investigations and treatments for each patient.. Ensured each patient had an up-to-date record on the cancer system with all investigations, diagnoses and treatments accurately recorded and saved.. Prioritised heavy workloads using time management skills.. Worked as part of a team and independently.. Communicated with a variety of people in and outside the trust at all levels (via email, phone and face-to-face).. Adhered to strict confidentiality guidelines.. Utilised Microsoft packages to compile meeting lists and agendas for tumour site-specific MDT meetings.. Completed regular audits and ensured all relevant data was recorded on the systems in relation to each tumour site for national upload.

Navigated and tracked patients through their care pathway from referral to first appointment.. Daily preparation of outpatient clinics, making sure relevant results and documentation were available in the medical files for the consultants to view.. Weekly receptionist duties for various outpatient clinics and front desk.. Meeting and greeting patients with professionalism and courtesy. Checking and updating patient demographics.. Adhered to strict confidentiality guidelines.. Prioritised heavy workloads using time management skills.. Worked as part of a team and independently.. Communicated with a variety of people in and outside the trust at all levels (via email, phone and face-to-face).

Delivered customer service, managed merchandising stock, priced goods, trained new staff members and invoiced.

Moderate live educational webinars, supporting smooth delivery for both presenters and attendees.. Manage live chat and Q&A, encouraging engagement and ensuring key questions were addressed.. Provide real-time support to speakers, resolving minor technical issues and keeping sessions on track.. Coordinate timings, speaker handovers, and session flow to maintain a professional experience.. Support high-attendance sessions with a calm, organised approach, ensuring a positive learner experience.

- Specialised in promoting and selling luxury Korean skincare. - Manage customer enquiries, process orders, and provide personalised recommendations. - Direct sales and content creating using social media platforms to engage with customers.