Gabriel - Customer Service Specialist con experiencia en atención y soporte multicanal

Manejo de gestión y seguimiento de pedidos para asegurar entregas precisas y oportunidades de servicio.

Resolución de consultas, objeciones y gestión de satisfacción en plataformas multicanal

Identificación y resolución de incidencias para mejorar la experiencia del usuario.

Capacidad de escucha activa y empatía en diferentes entornos de atención.

Management and tracking of orders for corporate clients, ensuring accurate deliveries and opportunities in catering services., Coordination with various teams to guarantee compliance with quality standards and delivery times., Incident resolution and process improvement to enhance customer...

Resolution of general and specific service-related inquiries, including billing, technical support, and account management., Handling objections and customer retention processes to ensure customer satisfaction and loyalty., Development of documentation on improvement strategies to optimize service...

Consulting and customer support in the visualization of architectural projects through digital models., Use of tools and technologies to accurately analyze customer needs and expectations., Categorization of built-up areas to assist clients in decision-making and project development.