Experienced bilingual call center agent with over a year in customer service and sales campaigns, adept at handling inbound and outbound calls, and providing effective solutions under pressure.
Handled customer inquiries and provided solutions in call center settings.
Participated in sales campaigns, including closing sales in a car rental campaign.
Utilized bilingual skills to assist clients in both Spanish and English during calls.
Managed high-pressure situations effectively while offering solutions to clients.
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