Gineth - Customer Support Specialist with diverse communication and technical skills

Utilized effective verbal and written skills to assist customers and explain technical details.

Maintained high-quality service standards through proactive support and issue resolution.

Managed multiple responsibilities such as handling calls, chat support, and billing tasks simultaneously.

Provided troubleshooting assistance and status updates for satellite internet services.

Atención a cliente mediante chat y llamadas, Explicación de facturas, Generación de códigos de pago, Transferencia de llamadas, Soporte técnico de internet satelital, Información de estado del servicio, Generación de tokens de navegación