Ticket Operations Practicum
Provided friendly and helpful customer service at high attendance events, enhancing the fan experience, Managed players and guest pass distribution alongside well call windows by coordinating with team members, ensuring NCAA compliance, and quickly resolving customer questions to maintain smooth event operations, Assisted Ohio Athletics by scanning tickets at events, accurately validating entry to ensure safety
Cincinnati Open
Changed nets in between ATP and WTA matches, and being familiar with the different companies that sponsor both, Communicated with 45+ coworkers and higher management body about any issues that arose on assigned courts during the tournament and came up with solutions that players and fans won’t notice, Stocked coolers for players with water, Gatorade, ice towels, stove chillers with ice, as well as any other requests from players
Bachelor of Sport Management
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