Experienced in social media management, customer service, and operational coordination with a track record of improving efficiencies and engagement across various roles.
Developed and executed social media strategies that increased follower growth and engagement.
Provided exceptional customer support leading to high satisfaction rates across roles.
Managed multiple tasks including content creation, schedule coordination, and administrative processes.
Offered PR services and community engagement strategies to enhance brand presence.
Self - Employed
Assisted small businesses in launching and managing their social media pages., Provided basic public relations services and community management, leading to a 25% increase in customer retention., Designed compelling content that boosted follower growth., Developed and implemented tailored...
Yes Virtual/Cedar Ridge Management
Coordinated maintenance for over 150 units across Onslow County, North Carolina, improving maintenance response times by 20%., Streamlined administrative processes., Managed contracts, renewals, and financial administration., Created content and generated detailed reports, enhancing communication...
TE Connectivity
Managed production control, shipping, and inventory., Balanced inventory and managed forecasts to meet future demand., Scheduled production and coordinated with various departments to meet goals., Resolved capacity issues and prioritized scheduling, resulting in a 15% increase in production...
RS Travel
Bachelor’s Degree
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Handled production data, inventory discrepancies, and generated reports for decision making.
Booked travel arrangements and managed financial administration, achieving a 40% increase in repeat business., Scheduled client meetings and created engaging content, enhancing client relationships and satisfaction., Generated reports and provided exceptional customer service, leading to a 95%...
Garden Depot
Scheduled services and managed supplier agendas, improving service delivery efficiency by 20%., Updated and published new offers, discounts, and promotions., Delivered outstanding customer service.
