IRENE - Office Administrator at MR. MAPROMOTION REAL ESTATE AND CONSTRUCTION

Skilled in managing front desk operations, client interactions, and scheduling to ensure smooth office workflows.

Experienced in delivering professional client support, enhancing satisfaction and organizational reputation.

Assisted in staff records management and recruitment documentation to support HR functions.

Proficient in Excel, Word, Outlook, and PowerPoint for documentation, presentations, and communication.

Manage front office operations, including welcoming clients, handling incoming calls, and responding to inquiries, ensuring a professional and organized reception experience.. Schedule property viewings, client meetings, and internal appointments for agents, maintaining efficient calendars and timely follow-ups.. Assist in drafting, reviewing, and processing real estate documents such as property agreements, listings, and contracts, ensuring accuracy and compliance with company standards.. Maintain organized filing systems and update property, client, and transaction records in both digital and physical formats to support smooth operational workflows.. Coordinate communication between agents, clients, and legal offices, facilitating timely responses and seamless transaction processes.. Conduct field marketing activities, including property promotions, client outreach, and on-site event support, contributing to sales growth and brand visibility.. Support daily office operations, including procurement of office supplies, vendor liaison, and team coordination, to ensure efficient workflow.. Generate reports on property listings, client interactions, and sales activities, assisting management in decision-making and performance tracking.. Provide general administrative support across departments, demonstrating adaptability, multitasking, and a solutions-oriented approach to operational challenges.

Represented NMB Bank during the first-year student intake, promoting banking products and services to prospective customers, enhancing the bank’s visibility and engagement on campus.. Successfully facilitated the registration of new customers, contributing to achieving 70% of the branch’s key enrollment and sales targets within the campaign period.. Delivered exceptional customer service by providing accurate information, addressing inquiries, and ensuring timely responses to meet customer needs and enhance satisfaction.. Promoted banking products and services through field marketing activities, engaging with students and stakeholders to expand the bank’s customer base and portfolio activity.. Maintained strong relationships with clients, guiding them through account setup, product selection, and registration processes, fostering trust and loyalty.. Supported team goals by collaborating with branch staff and management to streamline registration procedures and marketing outreach.. Demonstrated effective communication, persuasive sales techniques, and organizational skills in achieving individual and team targets under tight timelines.