Jonathan - Customer Service & Technical Support Agent with 1+ year experience

Santo Domingo, Nacional, Dominican Republicen

Provided customer service and technical support at Callmax Dominicana, enhancing client satisfaction.

Handled customer inquiries, troubleshooting, and issue resolution in a fast-paced environment.

Publicado en CazVid

Resumen

Dedicated agent with experience in customer service and technical support at Callmax Dominicana. Skilled in communication, troubleshooting, and ensuring client satisfaction. Eager to leverage this foundation in a dynamic support role.

Logros Clave

Gained foundational experience in client communication and technical troubleshooting procedures.

Habilidades

Customer ServiceIntermediate

Assisted clients with inquiries and support requests, ensuring a positive experience.

Technical SupportIntermediate

Provided troubleshooting and basic technical assistance to customers of Callmax Dominicana.

Communication SkillsIntermediate

Effectively conveyed information to clients and team members in a professional manner.

Problem SolvingBeginner

Addressed customer issues with guidance, developing troubleshooting skills over time.

Idiomas

Español(Excelente)

Experiencia

Agente servicio al cliente /Soporte tecnico

Callmax Dominicana

Educacion

Colegio Emma Balaguer

Estudios Primarios

Liceo Cienfuegos

Estudios Secundarios

TEP PUCMM

Estudios Universitarios

INFOTEP

Operador Rayos X

TALLER INFOTEP

Relaciones Humanas

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