Dedicated professional with expertise in recruitment, customer service, and team collaboration. Skilled in communication, adaptability, and delivering results in fast-paced environments.
Exceptional ability to build rapport and communicate effectively with clients and team members.
Collaborates seamlessly within diverse teams to achieve common goals and improve workflow.
Adjusts quickly to changing environments and priorities, maintaining productivity.
Performs efficiently under stress, ensuring quality service in high-demand situations.
ADVENSUS CONTACT CENTER
Manage the process of recruiting candidates, reviewing their resumes and the results of their interviews and evaluations.. Responsible for coordinating and conducting personal interviews with the candidates, to confirm that their abilities and skills meet or exceed expectations.
Stream Convergys
Provide customer service concerning accounts, cards, services, schedules, rates, policies, among other types of banking information.
Teleperformance
Respond to customer questions and complaints with professionalism at all times.. Make changes on customer accounts, indicating specifications, prices and details of their services.
Personal Entrepreneurship Business
Take customer requests and make them with quality in the time of commitment.. Analyze the orders to allocate a budget, considering the ingredients used, the complexity in the elaboration and the cost of production.
Business Administration
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