Bilingual customer service professional with experience in call center operations, handling VoIP, chat, and email communications for restaurant orders, seeking to leverage language skills and service expertise.
Handled client inquiries and resolutions via calls, chat, and email in a call center setting.
Communicated effectively in both Spanish and English, managing diverse customer interactions.
Experience with VoIP systems, message handling, ticket management, and email communication.
Provided assistance through multiple channels including voice calls, chat, and email tickets.
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