Experienced professional with a strong background in customer service, operations, and team leadership across diverse industries.
Provided high-quality customer support, resolved inquiries, and managed complaints.
Directed daily operations, managed staff, and optimized workflows at Six Car Rental.
Supervised and trained call center agents to meet performance standards.
Managed sales processes and maintained customer relations, exceeding targets at Dell.
Sitel Panama / Foundever
Delivered high-quality customer service to diverse clientele., Resolved inquiries, managed complaints, and ensured customer satisfaction.
Six Car Rental
Directed daily operations and managed staff., Improved operational workflows to maximize efficiency.
I2c Inc.
Supervised and trained call center agents., Monitored KPIs to meet performance goals.
Copa Airlines
Ensured passenger safety and comfort during flights., Provided bilingual service for international customers.
Marketing & Advertising
High School Diploma
Descubre otros profesionales con experiencia similar
Provided bilingual service in an international airline environment.
Dell
Managed sales processes and customer relations., Consistently exceeded sales targets.
