Dedicated intern with experience in patient care, customer service, and technical support. Skilled in data analysis, communication, and problem-solving to contribute effectively across diverse roles.
Skilled in addressing client needs, resolving complaints, and ensuring positive patient and customer experiences.
Knowledgeable in electronic devices and basic troubleshooting of native operating systems for printers and related equipment.
Proficient in Power BI and Excel for analyzing data and creating visual reports to support informed decision-making.
Effective communicator with experience in information analysis, customer interaction, and team collaboration.
Vivian Pellas Hospital
Developed skills in information analysis, communication, and customer service focused on providing quick solutions and managing service dissatisfaction., Managed and resolved patient complaints related to the services received both in person and via phone calls and chat., Provided support to bilingual patients, by acting as an interpreter to facilitate communication and using medical terminology.
ISN
Gained and developed knowledge of different types of electronic devices., Learned about the basic operation of various native operating systems used in printers.
Bachelor’s Degree
General Technician
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