María - Asistente de ventas y atención al cliente con experiencia en comercio minorista y servicios administrativos

Habilidad para entender y resolver las necesidades del cliente, garantizando una experiencia positiva.

Experiencia en manejo de efectivo, conciliaciones y sistemas POS con precisión y confiabilidad.

Capacidad para atender y asistir clientes en ambos idiomas, facilitando la atención y resolución de dudas.

Habilidad para gestionar inventarios, citas y tareas administrativas en entornos dinámicos.

Delivered in-store customer service during the year-end high-traffic season, assisting clients with product selection, sizing, and purchase decisions.. Processed cash and card transactions accurately under time pressure, and maintained product displays to support a smooth customer experience.

Provided first-line customer attention in a driver-licensing medical services provider, handling inquiries, appointment coordination, and follow-ups.. Managed banking transactions and consignments, supporting accurate accounts-receivable control.. Classified, organized, and archived customer and administrative documents over a 2.5-year engagement, ensuring fast retrieval and confidentiality.

Supported the December–January peak season providing virtual customer service, assisting shoppers with product information, sizing, and post-sale queries.. Performed inventory control and billing tasks, reconciling product availability with customer orders.