Marlyn - Customer Service and Accounting Professional with 5+ years of experience

Utilized strong communication skills to handle customer inquiries and provide advice on banking products.

Managed large teams in customer service environments, overseeing call handling and client interactions.

Applied problem-solving abilities to resolve customer complaints and streamline accounting processes.

Proficient in Microsoft Office Suite to prepare financial reports and support accounting activities.

Handling and managing inbound and outbound customer calls., Providing advice on accounts, credit cards, and other banking services., Resolving inquiries, complaints, and claims., Guiding clients on financial products and banking procedures.

Recording and classifying accounting transactions in the corresponding systems., Supporting the preparation of balance sheets, financial statements, and accounting reports., Performing bank reconciliations and verifying account movements.