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Andrea

Administrative and HR professional with 10+ years of experience

Contacto

Medellín, Antioquia, Colombia
Disponible en CazVid
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Competencias

Administrative SupportAdvanced

Handled calendar management, correspondence, documentation, and data entry for efficient office operations.

Recruitment & Talent AcquisitionIntermediate

Screened resumes, coordinated interview processes, and maintained candidate relationships to support hiring goals.

Customer & Employee RelationsAdvanced

Addressed employee inquiries, resolved concerns, and de-escalated customer issues to ensure satisfaction.

Multilingual CommunicationIntermediate

Proficient in English, Spanish, French, and German, facilitating effective communication in diverse environments.

Data Management & SystemsIntermediate

Experience with data entry, record-keeping, and familiarity with payroll systems such as ADP, Paylocity, and Paycor.

Educación

High School
Colegio Santo Domingo de Guzman
Completed 2015
Professional in Modern Languages
Universidad ECCI
Completed 2024

Idiomas

SpanishNative
EnglishB2
FrenchB1
GermanA2

Resumen

Versatile professional with extensive experience supporting administrative operations, recruiting, and employee relations across diverse industries.

Logros Clave

  • Provided comprehensive administrative support at SouthDesk, managing calendars, correspondence, documentation, and coordinating projects.
  • Collaborated with hiring managers at ttg Talent Solutions to understand job requirements and conducted interviews, facilitating efficient recruitment processes.
  • Worked closely with HR and payroll teams at Solvo Global, addressing employee inquiries, supporting employment verification processes, and leveraging multiple payroll systems.

Experiencia

Virtual Assistant

SouthDesk
October 2023 - Present

Provide administrative support by managing calendars, scheduling appointments, and organizing meetings., Handle email correspondence, ensuring prompt and professional responses to inquiries and requests., Create and maintain documents, spreadsheets, and presentations using Microsoft Office Suite, with skills in Excel., Assist with data entry, data management, and maintaining accurate records., Prioritize tasks and manage time effectively to meet deadlines and deliver high-quality work., Collaborate with team members to coordinate projects, track progress, and ensure timely completion., Assist with travel arrangements, expense reporting, and other administrative tasks as required., Maintain confidentiality of sensitive information and handle it with utmost professionalism., Demonstrate adaptability and a willingness to learn new concepts and technologies quickly.

Talent Acquisition Specialist

ttg Talent Solutions
February 2023 - August 2023

Collaborating with hiring managers to understand job requirements, responsibilities, and desired qualifications for open positions., Utilizing various channels such as job boards, social media, referrals, and networking to find potential candidates., Reviewing resumes and applications to shortlist candidates who match the job criteria., Conducting interviews, through phone calls or video calls, to assess candidates' skills, experience, and cultural fit., Using pre-employment tests, behavioral assessments, and other evaluation methods to gauge candidates' suitability for the role.

Employee Service Representative

Solvo Global
October 2022 - January 2023

Addresses and/or redirects employee inquiries regarding benefits and payroll., Completes employment verifications, salary verifications and other ad-hoc data entry projects., Works collaboratively with HR Program Managers, Benefits Specialists and Payroll Engineers to provide client employees with comprehensive support and resolve employee concerns., Proficient and knowledgeable of different payroll systems as ADP, Paylocity, Paycor, among others.

RECRUITER

Solvo Global
July 2021 - October 2022

Develop and update job descriptions and job specifications, Screen candidates resumes and job applications, Act as a point of contact and build influential candidate relationships during the selection process.

AGENT REPRESENTATIVE

SITEL
March 2021 - July 2021

Answering questions or addressing any concerns the customers may have., De-escalate situations involving dissatisfied customers, offering patient assistance and support

Habilidades

Administrative SupportRecruitment & Talent AcquisitionCustomer & Employee RelationsMultilingual CommunicationData Management & Systems
Publicado en CazVid - 3 jul 2025
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