View Rafael's professional profile on CazVid.
Demonstrated experience with Ease of applying solutions that require emotional intelligence.
Demonstrated experience with Deep customer service skills.
Demonstrated experience with Discipline and order when working.
Demonstrated experience with Ease of interacting with clients and staff.
Foundever-Sitel
Provide technical support to customers in the United States to solve their problems with their PCs, laptops and printers, remotely accessing their equipment or guiding them to follow steps to solve the problem in English and Spanish.
Donde Rafa BBQ and catering
Provide menus from the food truck focused on typical Panamanian foods such as bun preñao, chicheme tamales, giving them a gourmet touch., Offer catering services for weddings and social events with themed menus that include various types of rice, meats and salads.
Alorica
Cancellation and renewal of warranty contracts on products purchased at the Best Buy store., Provide advice on the refund process and the monthly collection cycle of credit cards.
Dell
Develop strategies to create opportunities and close sales for distributors and resellers in the United States and South America markets., Train new sales executives in the sales process., Create opportunities for improvements in server and storage platforms by analyzing the operating base of companies., Manage a company social responsibility program through beach cleanups and reforestation in communities near coastal areas in Panama Pacific.
Gastronomy Course
Call center business management
international gastronomy, basic fondant and cocktails courses
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Demonstrated experience with Self-taught and easy to learn new processes and techniques.
