Experienced in customer support roles across various organizations, skilled in communication, problem-solving, and proficient with Microsoft Office Suite software. Adept at managing client interactions and providing solutions.
Handled customer inquiries and complaints, ensuring effective resolution and maintaining client relationships.
Proficient in Word, Excel, PowerPoint for creating documents, presentations, and managing data efficiently.
Interacted with customers and team members to facilitate clear, professional communication.
Addressed and resolved customer issues by applying critical thinking and available resources.
Alorica Panama
Customer Service
ITERUM
Sitel-Foundever
Secondary Education
Bachelor's Degree
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