Sebastian - Welcome to CazVid!

Handled customer inquiries related to billing charges, providing clear explanations and efficient resolutions., Promoted and sold new services and products, contributing to sales and productivity targets., Delivered customer support by providing technical assistance, answering inquiries, and validating product warranties.

Responsible for the counter, overseeing the passenger check-in process, issuing tickets and boarding passes, and reviewing all necessary travel documentation., In charge of flight reception and boarding gate support, following the processes related to gate operations, checking oversized luggage, and coordinating passenger boarding.

Provided accurate English–Spanish medical interpretation, ensuring confidentiality and HIPAA/NDA compliance., Facilitated clear communication between patients and healthcare professionals during consultations and treatments.