Dedicated professional with over 5 years in customer service, sales, and administrative roles across diverse industries. Skilled in bilingual communication, client relations, and task organization.
Provided support and resolved issues for clients in retail, solar, and logistics sectors.
Engaged in selling telecom plans and moving services, achieving customer acquisition goals.
Organized files, planned tasks, and trained new employees in a business environment.
Handled client inquiries seamlessly in both English and Spanish across multiple roles.
IO Arte y Diseño Colombiano
Advising clients, Managing computer files, Organizing and planning tasks, Coordinating with various business partners, Answering customer calls, Organizing deliveries, Providing training to new employees
Claro Colombia
Selling the company’s internet, mobile, and television plans, Meeting potential clients to offer services, Closing sales
Forward Van Lines
Selling the company’s services
Amazon
Handling client inquiries in both English and Spanish
Advanced English
Bachelor Degree in Psychology
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Coordinated with business partners and managed customer interactions effectively.
Momentum Solar
Managing inbound and outbound calls, Handling emails, Creating cases, Scheduling appointments, Addressing various issues related to solar systems and home improvements
