Valerie

Experiencia demostrada en Efficient organization.

Experiencia demostrada en Time management.

Experiencia demostrada en Assertive communication.

Experiencia demostrada en Teamwork.

Resolving complaints and claims through chats, emails, and calls., Providing information and addressing customer inquiries., Organizing every interaction with customers., Tracking orders., Processing refunds and product replacements., Protecting and securing customers' personal accounts., Following up and escalating claims to other departments.

Following up on claims through calls., Investigating and locating lost orders., Resolving doubts and addressing inquiries., Escalating unresolved orders.

Documenting invoices and checks for American banks., Reviewing documents., Transferring checks, documents, and invoices into the company's system., Digitizing documents.