Account Manager

Develop new business in a consultative manner by up- and cross-selling to a Mexican and global client base, driving the complete B2B sales cycle — from prospecting and alliance origination through close — and continuously managing relationships with strategic accounts, clients, and partners, with a focus on high-impact solutions for the client's business, long-term retention, and revenue maximization.
Activities & Responsibilities:Act strategically in the development of new business, driving the complete consultative sales cycle, from prospecting to close.Conduct diagnostics with clients to identify operational pain points, process bottlenecks, and improvement opportunities in the tax, accounting, financial, payroll, and back-office areas.Propose solutions aligned with business needs and the impacts identified during the diagnostic.Identify, enable, and maintain strategic and referral partnerships, including co-selling initiatives and joint business development.Manage a portfolio of strategic accounts and clients, building long-term relationships with decision-makers and C-Level executives.Prepare and present structured commercial proposals, conducting complex negotiations and ensuring profitability, sales balance, and target achievement.Track commercial performance indicators through CRM and management reports, adjusting strategies to maximize results.Proactively anticipate and resolve client challenges, ensuring high satisfaction and long-term retention.Support the onboarding and transition of new services, ensuring efficient integration with internal areas after closing.Represent the company at industry events, conferences, and networking opportunities, strengthening relationships with clients and partners.Analyze client and partner feedback and engagement trends, proposing improvements to service delivery.
Education:Bachelor's degree in Business Administration, Business Management, Controllership & Finance, Accounting, Auditing, Tax Management, Marketing, or a related field.A specialization in a related area will be considered a plus.
Professional Experience:Solid experience in B2B consultative sales, working in complex sales cycles and negotiating with mid-size and large companies.5+ years of experience in partnership management, sales, business development, account management, or client relations, building long-term relationships and interacting with decision-makers and C-Level executives.Experience in professional services or B2B environments is a plus.Knowledge of joint marketing strategies and event sponsorships is a plusFluency in Spanish is mandatory; strong working knowledge of English
Technical Requirements:Ability to identify operational pain points and financial impacts, map processes, pinpoint bottlenecks, and build high-value consultative proposals.Experience with CRM (HubSpot or similar) and partnership management and performance-tracking tools.Intermediate Excel skills.Good to have proficiency with ERP solutions such as SAP, TOTVS, Oracle, or similar.Knowledge of business processes in the finance, accounting, and HR areas.Understanding of contracts, including scope and rate adjustments, and experience structuring partnership agreements.
Competencies:Strategic, consultative, results-driven profile.Analytical ability to diagnose operational pain points, financial impacts, and improvement opportunities.Excellent communication and the seniority to interact with C-Level executives, with the ability to build trust and credibility.Skill in conducting complex negotiations and building high-value proposals.Organization, discipline, and attention to detail in managing the account portfolio, pipeline, metrics, and CRM, handling multiple relationships simultaneously.Collaborative mindset, with the ability to work cross-functionally with clients, partners, and internal areas.