Accounting Operations Specialist

Job Summary:The Accounting Operations Specialist is responsible for ensuring the accuracy, completeness, and timely processing of invoicing, accounts receivable reconciliations, and travel commission reporting. This role performs detailed reconciliations between client accounts, invoices, GDS reports, and advisor commission statements, identifies and resolves discrepancies, and maintains supporting documentation for audit and operational purposes. The ideal candidate is highly analytical, detail-oriented, and able to manage multiple priorities while collaborating with internal teams.
Essential Duties and Responsibilities:Responsibilities• Reconcile client accounts receivable reporting and ensure all required invoices are submitted accurately and on time• Review invoices for completeness, accuracy, and proper supporting documentation, ensuring no duplicate submissions or missing invoices• Monitor invoice status, track outstanding items, and follow up on discrepancies to facilitate timely resolution and payment• Manage the end-to-end group booking commission process by tracking group checkout dates, confirming commission amounts with hotel partners, creating and sending commission invoices through Advisor OS (AOS), and following up to ensure receipt and processing. Monitor outstanding payments, maintain accurate commission tracking records, and reconcile received payments against invoices, updating AOS and closing files upon completion• Perform detailed reconciliations between Global Distribution System (GDS) reports and advisor commission statements to verify that all tickets, itineraries, commission percentages, and adjustments are accurately recorded• Review transactions within Sabre to validate any booking changes, confirm commission percentages and amounts, and ensure statements are updated accurately• Investigate and resolve variances, including missing transactions, unmatched commissions, and commission payment differences• Maintain organized reconciliation records, supporting documentation, and audit-ready files to support operational reviews and compliance requirements
Education, Knowledge and Skills:• Experience with reconciliation processes and invoice management.• Strong attention to detail and ability to identify discrepancies.• Proficiency with Microsoft Excel, including reconciliation spreadsheets and data analysis.• Ability to manage multiple priorities and meet deadlines.
Preferred Skills:• Experience working with travel agency accounting systems, ARC reporting, or vendor statements.• Knowledge of airline ticket lifecycle (issuance, exchange, refund, void, and credit transactions)