Administrative Assistant

About the role

Xploy Solutions is seeking a compassionate, highly organized, and detail-oriented Senior Medicaid Case Manager. The role supports seniors and their families through the Medicaid application process, combining empathy and patience with careful review of complex financial histories and legal documentation. The Senior Case Manager is accountable for the completeness, accuracy, and strategic review of the application file from the initial consultation until approval.

Responsibilities

• Oversee the financial documentation process managed by the support team.
• Review 3 to 5 years of bank statements, asset disclosures, tax returns, and legal documents to understand the client's financial profile.
• Ensure the application package is accurate and complete, complies with state regulations, and meets deadlines before submission.
• Interview seniors and their families about care needs and financial situations, explaining complex rules in simple, reassuring terms.
• Provide a calm, reassuring presence for seniors who may be confused, stressed, or dealing with cognitive decline, moving at a pace that helps them feel safe and respected.
• Act as the primary point of contact between the client, financial institutions, legal representatives, and the Medicaid office to resolve queries or requests for additional information.

Requirements

• Extreme attention to detail, strong organization, and the ability to spot missing pieces in bank statements, property deeds, and income verifications.
• Exceptional interpersonal skills, with genuine warmth and patience for the elderly population.

Datos clave

• The role reviews 3 to 5 years of financial documents.
• The case manager oversees application accuracy, completeness, regulatory compliance, and deadlines.
• The role involves interviews with seniors and their families about care needs and financial situations.

Salario estimado

Salario estimado para asistente administrativo en República Dominicana: DOP 20.000 - 30.000 al mes, según 13 ofertas con salario publicado en CazVid. Es una estimación, no el salario ofrecido.