Administrative Assistant

About the role

Xploy Solutions is seeking a compassionate, highly organized, and detail-oriented Senior Medicaid CaseManager. The role supports seniors and their families through the Medicaid application process, combining empathy and patience with review of complex financial histories, asset statements, and legal documentation. The Senior CaseManager is accountable for the completeness, accuracy, and strategic review of the application file from the initial consultation until approval.

Responsibilities

• Oversee the financial documentation process managed by the support team.
• Review gathered bank statements, asset disclosures, tax returns, and legal documents to understand the client's financial profile.
• Ensure the application package is accurate, complete, compliant with state regulations, and ready for submission before deadlines.
• Interview seniors and their families about care needs and financial situations, explaining complex rules in simple, reassuring terms.
• Provide a calm, reassuring presence for seniors who may be confused, stressed, or dealing with cognitive decline, moving at a pace that helps them feel safe and respected.
• Act as the primary point of contact between the client, financial institutions, legal representatives, and the Medicaid office to resolve queries or requests for additional information.

Requirements

• Extreme attention to detail, strong organization, and the ability to spot missing information in bank statements, property deeds, and income verifications.
• Exceptional interpersonal skills, genuine warmth, and patience with the elderly population.

Datos clave

• The role supports seniors and their families through the Medicaid application process.
• Responsibilities include reviewing financial documents and overseeing application completeness and accuracy.
• The role requires attention to detail, organization, warmth, and patience with the elderly population.

Salario estimado

Salario estimado para asistente administrativo en República Dominicana: DOP 20.000 - 30.000 al mes, según 13 ofertas con salario publicado en CazVid. Es una estimación, no el salario ofrecido.