Administrative Assistant

📍 Location: Colombia (Armenia)🏢 Modality: On-site🕒 Schedule: Availability within the time window of 8:00 AM to 7:00 PM🌎 English Requirement: B2+ (Required)💼 Experience: 1+ year in administrative roles📋 Role OverviewThe Risk Operations Coordinator is responsible for providing insurance certificates and policy documentation, processing client requests, maintaining accurate records, and supporting the Risk Operations Department. This role requires strong attention to detail, analytical thinking, integrity, and the ability to manage multiple administrative tasks while ensuring compliance with insurance documentation requirements.✅ Key ResponsibilitiesIssue Certificates of Insurance (COIs) and DEC pages in a timely manner.Identify division partners and understand their specific requirements when issuing COIs.Ensure COIs are issued under the correct policy and carrier.Process and manage COI requests submitted through ClientSpace.Maintain organized and up-to-date policy endorsements in the V-Drive.Add or deactivate clients within the eCerts portal.Identify active client locations within the Amwins portal.
✅ Must-Have Qualifications🌎 English B2+ (Required).💼 1+ year in administrative roles.📊 Microsoft Office proficiency (Excel, Word, and PowerPoint).