Administrative Assistant

About the role

Xploy Solutions is seeking a compassionate, highly organized, and detail-oriented Senior Medicaid Case Manager. The role guides seniors and their families through the Medicaid application process with empathy and patience.

Responsibilities

• Oversee the financial documentation process managed by the support team.
• Review 3 to 5 years of bank statements, asset disclosures, tax returns, and legal documents to understand clients’ financial profiles.
• Maintain responsibility for the accuracy and completeness of application packages, ensuring compliance with state regulations and deadlines.
• Conduct sensitive interviews with seniors and their families to assess care needs and financial situations, explain complex rules, and provide reassurance.
• Provide a calm and respectful presence for seniors who may be confused, stressed, or experiencing cognitive decline.
• Serve as the primary point of contact between clients, financial institutions, legal representatives, and the Medicaid office to address queries or requests for additional information.

Requirements

• Extreme attention to detail, a passion for organization, and the ability to identify missing information in financial documents.
• Exceptional interpersonal skills, with genuine warmth and patience for working with the elderly population.

Datos clave

• The role guides seniors and their families through the Medicaid application process.
• Responsibilities include reviewing financial documents and maintaining application accuracy and completeness.
• The role requires attention to detail, organization, warmth, and patience when working with the elderly population.

Salario estimado

Salario estimado para asistente administrativo en República Dominicana: DOP 20.000 - 30.000 al mes, según 13 ofertas con salario publicado en CazVid. Es una estimación, no el salario ofrecido.