Administrative Assistant

We are seeking an organized, detail-oriented, and proactive scheduler to join our team. In thisrole, you will serve as the primary point of contact for our clients and staff, managing theend-to-end scheduling and audit coordination process. The ideal candidate is a self-drivenprofessional who excels at multitasking, problem-solving, and maintaining seamless operationswith minimal supervision. If you thrive in a fast-paced environment where your communicationand data entry skills can shine, we want to hear from you.
Responsibilities:
● Speak with customers over the phone in order to schedule, remind and follow up onappointments● Email customers or clients as first contact and ensure to provide all necessaryinformation they require for the audit process.● Add, cancel, or make changes to appointments per request.● Inform on all audit processes and questions, including the completion and filing of allnecessary paperwork.● Resolve appointment conflicts for staff and customers or clients● Schedule staff coverage in order to ensure the company's best operations standards● Produce and process schedules and reports as they are requested by administrativestaff, customers, or clients.● Provide excellent customer service to clients and ensure a smooth process.● Enter all necessary information and updates onto the company CRM.● Complete daily contact goals by emailing and calling all necessary contacts.
Qualifications:
● High school diploma● General math skills and experience working with data● Computer competency for data entry and the production of reports and schedules● Excellent communication skills in customer service and experience working as acompany team member● Ability to fulfill the company's standards and values when performing scheduling tasks● Display kindness and be open to providing scheduling accommodations to customers,clients, or staff● Have an eye for detail and organization● Ability to perform more than one task at a time and solve problems quickly.● Proactive personality.● Self-driven ; requires very little management.