AI Developer

Job Title: AI Developer / Automation Engineer – Cloud Operations
Duration: ASAP - Till end of the year + Option to get extendedWorkload: 5 days/weekLanguage: EnglishLocation: 2 days/week in Mexico City, 3 days/week Remote
We’re looking for an AI/Automation Engineer ready for a new challenge, for which you will:Design and develop agentic AI systems that can reason, retrieve relevant information, and interact with tools and services to support and automate operational workflows in cloud environments.
• Design and implement agentic AI systems capable of reasoning, planning, and executing tasks across complex operational environments.• Develop AI agents that can interact with tools and services, including APIs, monitoring systems, knowledge bases, and operational platforms.• Build mechanisms for context and knowledge retrieval, enabling agents to access documentation, historical data, and structured information required for decision-making.• Implement autonomous or semi-autonomous workflows where AI agents assist humans by analyzing situations, proposing actions, and executing tasks where appropriate.• Develop scalable backend services and interfaces that allow agents to interact with enterprise systems and cloud platforms.• Deploy and operate agent-based solutions in cloud-native environments, ensuring reliability, observability, and maintainability.• Collaborate with domain experts and platform teams to translate operational processes into AI-driven workflows.• Continuously improve agent performance, including evaluation, prompt refinement, tool integration, and system optimization.
Experience (Role Requirements):• Bachelor’s or Master’s in Computer Science or an equivalent field• 3-5+ years’ professional experience with Python programming language• Extensive experience in the full software development life cycle, from design and implementation to testing and deployment.• Experience with building REST APIs and backend services• Experience building LLM-based applications and agent workflows• Prompt engineering and tool integration• Experience with RAG, context management and vector databases• Practical understanding of security and safety in agent systems (prompt injection, data privacy, least-privilege tool access).• Experience in using Git in a professional/business environment• English language skills, both written and verbal• Ability to communicate clearly and concisely about complex technical, organizational and/or architectural challenges and propose iterative solutions• Motivation to work in an agile environment
Nice to have:• SAP AI Core / AI Hub SDK• SAP BTP (Cloud Foundry or Kyma)• SAP HANA Cloud• Familiarity with MCP or A2A communication• Background in statistics, machine learning, and data analysisScope of Services ( relevant for “place of work” and “traveling” in Fieldglass)• Based on the understanding from customer’s requirements, the Supplier will support our customer in undertaking the services to T&I Cloud Operations unit to perform defined functional activities in accordance with their business needs.• As a part of this Scope, Supplier team will provide associates and deliver the services from the following locations.