Asesor De Ventas

Company Description Boca Boca is a growing consumer-focused company based in Guatemala, dedicated to delivering high-quality products and a friendly, reliable customer experience. The organization values teamwork, integrity, and a strong commitment to customer satisfaction. Boca Boca encourages innovation and continuous improvement in its sales processes and service standards. Team members are supported with training and development to help them grow in their careers and contribute to the company’s success.Role Description The Asesor de ventas is a full-time, hybrid role based in Guatemala, with a combination of on-site work and some work-from-home flexibility. In this position, the sales advisor will actively engage with customers, respond to inquiries, present product information, and provide recommendations that meet customer needs. The role includes managing the sales process from initial contact to closing, preparing quotations, processing orders, and following up to ensure customer satisfaction and repeat business. The Asesor de ventas will maintain accurate records of interactions and sales activities, collaborate with internal teams to coordinate deliveries and resolve issues, and contribute to meeting individual and team sales targets. Day-to-day tasks also include monitoring market trends, identifying new business opportunities, and participating in promotional activities or campaigns as needed.Qualifications Demonstrated sales and customer service skills, with the ability to build rapport, understand customer needs, and close sales effectively.Strong communication skills in Spanish (verbal and written); basic English proficiency is an advantage.Comfort with using digital tools and CRM or sales management systems to document interactions and track opportunities.Ability to work both independently and collaboratively in a hybrid environment, managing time and priorities effectively.Previous experience in retail, commercial sales, or related roles in Guatemala is preferred but not strictly required.High level of professionalism, reliability, and ethical conduct, with a focus on delivering a positive customer experience.Availability to work full time, including potential weekends or extended hours during peak seasons.Completion of secondary education; technical or university studies in business, marketing, or related fields are a plus.