Assistant Monitoring Manager

Manage and supervise the monitoring team. Coordinate with drivers & collection executives. Monitor alerts, incidents and critical issues. Prepare monitoring reports. Resolve and escalate critical operational issues. Ensure smooth day-to-day monitoring operations. Requirements: 5–8 years of experience in Monitoring, Operations, Service Management or a similar field; Minimum 2–3 years of supervisory/managerial experience; Bachelor’s degree in Business Administration, IT, Operations or related field. Skills: Team Management, Monitoring Tools / Dashboards, Reporting & MS Excel, Analytical & Problem-Solving Skills, Strong Managerial & Communication Skills.