Associate Manager - Health and Benefits

About the role

At WTW, this role delivers consulting services to the headquarters of global companies and coordinates local services related to employees’ insured health and risk benefits.

Responsibilities

• Support client delivery activities and lead regular client calls.
• Manage projects using established project management trackers and technology.
• Update clients on local country activities and proactively identify and escalate issues.
• Work with global or regional consulting leads to advise clients, support informed decisions aligned with global benefits strategies and local priorities, and resolve escalations and issues.
• Identify and document global client processes and strategic priorities, and communicate them to local WTW consultants and brokers.
• Oversee the implementation and use of WTW global benefits governance technology platforms to help clients obtain value from their data.
• Develop and present global or regional financial and stewardship reports.
• Keep abreast of changes in legislation and market practice.
• Review local deliverables for consistency of style and message, as appropriate.
• Coordinate and manage multi-country projects, including global benefits benchmarking, inclusive benefits, wellbeing, cost savings initiatives and governance processes.
• Track project budgets.

Requirements

• 3–5 years of client-facing or consulting experience.
• Hands-on experience with employee benefits, administration or the insurance market is a plus.
• Advanced proficiency in written and spoken English.
• Excellent communication, report writing and presentation skills.
• Technical competency in international employee benefits, including insured health and risk benefits and non-insured retirement, leaves, perquisites and other benefits.
• Client management skills.
• Ability to deliver complex solutions to internal and external clients proactively, on time and on budget.
• Planning and time management skills.

Datos clave

• The role delivers consulting services to global company headquarters.
• Coordinates local services related to employees’ insured health and risk benefits.
• Requires advanced proficiency in written and spoken English.
• Requires 3–5 years of client-facing or consulting experience.