Bilingual Call Center Representative Spanish English Remote US Hours

Are you fluent in Spanish and confident in speaking both Spanish and English? Do you have a calm and persuasive phone presence? Join our growing team as a Bilingual Call Center Representative, supporting patients across the United States.
What You’ll Do:
Call patients in the US to help schedule appointments for home care visitsEngage with patients in Spanish over the phoneUse English-language systems and tools to record information and follow training protocolsDeliver a helpful, professional, and compassionate experience – no selling involvedFollow up when necessary to ensure appointments are confirmed
What You’ll Need:
Fluency in Spanish (spoken at a first-language level)Good command of English (our tools, training, and communications are in English)Previous phone or call center experience is preferredA quiet and professional home working environmentA reliable computer, high-speed internet, and a noise-canceling headsetAbility to work US time zone hoursAvailability to start immediately
Why Join Us?
100% RemoteStable, non-sales roleSupportive and multicultural teamOpportunity to help make a difference in the lives of patients
If you are comfortable communicating in Spanish and understand English systems well, we’d love to hear from you!