Bilingual Front Desk Assistant

Bilingual Front Desk Assistant
About the RoleWe are seeking a professional, service-oriented, and highly organized Bilingual Front Desk Assistant to serve as the first point of contact for visitors, suppliers, and employees. This position plays a key role in ensuring a positive corporate image while providing administrative, communication, and logistics support to the organization.
Key ResponsibilitiesWelcome, assist, and announce visitors in a professional and courteous manner.Operate the telephone switchboard, receive incoming calls, and transfer calls to the appropriate departments.Provide information to visitors in accordance with company policies and procedures.Receive and manage packages, correspondence, envelopes, and deliveries arriving at the office.Receive invoices from suppliers and ensure proper routing to the corresponding departments.Maintain accurate records of incoming and outgoing courier shipments and Air Way Bills (AWBs).Report courier and shipment-related incidents to the General Affairs team.Collect shipping and invoicing evidence for submission to the Purchasing and Accounting teams.Coordinate package deliveries and collection services with transportation and courier providers.Monitor and control internal and external mail distribution.Provide general assistance and support to employees regarding company information and personnel location.Prepare commercial invoices related to equipment deliveries for the Marketing Department across different business divisions.Update and maintain employee telephone extension directories.Coordinate office access for visitors, suppliers, and external vendors.Perform additional duties assigned by the immediate supervisor in accordance with the nature of the position.
QualificationsEducationHigh School Diploma required.Technical or university studies in Business Administration, Office Management, Customer Service, or related fields are preferred.ExperienceMinimum of 1 year of experience in Reception, Front Desk, Administrative Support, Customer Service, or similar positions.Experience handling corporate visitors, phone systems, and administrative processes.RequirementsBilingual proficiency in English and Spanish (written and verbal).Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).Excellent communication and interpersonal skills.Strong organizational and multitasking abilities.Professional appearance and customer-oriented attitude.Attention to detail and ability to handle confidential information.