Bilingual Front Desk Assistant

About the role

ManpowerGroup Caribe y Centroamérica is seeking a professional, service-oriented, and highly organized Bilingual Front Desk Assistant. The role serves as the first point of contact for visitors, suppliers, and employees, supporting a positive corporate image and providing administrative, communication, and logistics support.

Responsibilities

• Welcome, assist, and announce visitors professionally and courteously.
• Operate the telephone switchboard, receive incoming calls, and transfer calls to the appropriate departments.
• Provide visitors with information in accordance with company policies and procedures.
• Receive and manage packages, correspondence, envelopes, and deliveries arriving at the office.
• Receive supplier invoices and route them to the corresponding departments.
• Maintain accurate records of incoming and outgoing courier shipments and Air Way Bills (AWBs).
• Report courier and shipment-related incidents to the General Affairs team.
• Collect shipping and invoicing evidence for submission to the Purchasing and Accounting teams.
• Coordinate package deliveries and collection services with transportation and courier providers.
• Monitor and control internal and external mail distribution.
• Assist employees with company information and personnel location.
• Prepare commercial invoices related to equipment deliveries for the Marketing Department across different business divisions.
• Update and maintain employee telephone extension directories.
• Coordinate office access for visitors, suppliers, and external vendors.
• Perform additional duties assigned by the immediate supervisor in accordance with the nature of the position.

Requirements

• High School Diploma required.
• Technical or university studies in Business Administration, Office Management, Customer Service, or related fields are preferred.
• Minimum of 1 year of experience in Reception, Front Desk, ...

Datos clave

• High School Diploma required.
• Technical or university studies in Business Administration, Office Management, Customer Service, or related fields are preferred.
• The role serves as the first point of contact for visitors, suppliers, and employees.