Billing Team Leader
Aviso de fuente externaen CEVA Logistics
Lead CEVA Logistics' Billing team, oversee invoice processing, monitor KPIs and SLA compliance, and support operational excellence and process improvement.
Salario
No especificado
Ubicación
Mexico City, México
Tipo de empleo
Tiempo completo
Modalidad
No especificado
Billing Team Leader
Mexico City, México
Descripción del empleo
About the role
CEVA Logistics is looking for a Billing Team Leader to lead a high-performing Billing team and support operational excellence, accuracy, speed, collaboration, and accountability. The role helps drive business performance through talent development, process improvement, and exceptional service delivery.
Responsibilities
- Lead and support Billing Executives in daily operations.
- Ensure timely and accurate invoice processing and delivery.
- Monitor KPIs, productivity, and SLA compliance.
- Coordinate activities with local stations, overseas agents, and transportation providers.
- Manage operational escalations, urgent billings, delays, and service failures.
- Ensure compliance with company SOPs.
How to apply
Apply directly on CazVid.
Datos clave
- The role leads and supports Billing Executives in daily operations.
- Responsibilities include accurate invoice processing and delivery.
- The role monitors KPIs, productivity, and SLA compliance.
Preguntas frecuentes
What does the Billing Team Leader do?
The role leads and supports Billing Executives, oversees invoice processing and delivery, and monitors KPIs, productivity, and SLA compliance.
Who does the role coordinate with?
The role coordinates activities with local stations, overseas agents, and transportation providers.
How can I apply?
Apply directly on CazVid.