Branch Banking Executive at Axis Bank in Kolkata, India

Join Axis Bank as a Branch Banking Executive in Kolkata, West Bengal, India. We seek a dedicated, customer-focused professional to enhance our branch operations and customer satisfaction. Key Responsibilities Deliver exceptional customer service by addressing inquiries, resolving issues, and assisting with banking transactions. Promote Axis Bank products and services, guiding clients to make informed financial decisions. Manage routine account tasks including deposits, withdrawals, and account openings. Maintain accurate records of customer interactions and transactions using banking systems. Work collaboratively with team members to ensure compliance with banking policies and regulations. Implement cross-selling strategies to strengthen customer relationships and support branch growth. Participate in ongoing training sessions to improve skills and service quality. Required and Preferred Qualifications Bachelor's degree from an accredited institution in any discipline. Prior experience in banking or retail customer service preferred, with strong communication and interpersonal skills. Proficiency in banking software and Microsoft Office Suite. 1-2 years of customer service experience in the banking sector is advantageous. As part of a supportive team, you will report directly to the Branch Manager and collaborate across banking functions to ensure operational excellence.