Business Execution Officer

📍 Location: Santiago, Rep. Dom.
We're part of Nclusion, a company headquartered in Palo Alto, California, whose mission is to bring traditional financial services to the 1.5 billion people worldwide who currently lack access to them, helping them save, invest, and transfer money securely.
Locally, we operate as NYLC Dominicana, and we're in a stage of strong growth, building our structure and team from the ground up. As part of our strategy, we've acquired betting bank consortiums (bancas), which will serve as our platform to integrate financial services as they're developed.
Position PurposeOffice of the General ManagerThis role works directly with the General Manager to coordinate key business priorities, cross-functional initiatives and management routines, ensuring clear ownership, deadlines and follow-through across the organization.
Key ResponsibilitiesGeneral Manager Priorities & ExecutionTranslate the General Manager’s priorities into clear actions, owners and deadlines.Track key commitments and follow up with functional leaders to ensure execution.Identify stalled or at-risk priorities and escalate them appropriately.Management CadenceCoordinate key management meetings, agendas and follow-up routines.Maintain action trackers with clear owners, deadlines and status.Ensure decisions and commitments from management meetings are followed through.Cross-Functional CoordinationCoordinate initiatives involving multiple departments and ensure clear responsibilities.Facilitate communication and alignment across functional teams.Identify and help resolve cross-functional blockers while preserving functional accountability.Strategic Initiatives & Special ProjectsCoordinate selected strategic initiatives and special projects assigned by the General Manager.Develop and track project plans, milestones, owners and deliverables.Support analysis, recommendations and implementation of key initiatives.Business Planning & Performance ReviewsSupport annual and quarterly business planning processes.Coordinate preparation for business reviews, leadership meetings and Board discussions.Consolidate key priorities, performance, risks and required decisions for the General Manager.Organizational EffectivenessIdentify recurring coordination gaps, unclear ownership and organizational bottlenecks.Support implementation of new structures, processes and management routines.Help reduce unnecessary dependency on the General Manager by reinforcing ownership across functions.Communication & AlignmentEnsure leadership priorities and key decisions are clearly communicated to stakeholders.Prepare concise management summaries, presentations and follow-up materials.Handle sensitive business and organizational information with discretion and confidentiality.
Profile & ExperienceExcellent organizational and project-management capability.Strong analytical and problem-solving skills.Ability to understand multiple areas of a business without needing to become the functional expert in each one.Experience coordinating senior stakeholders and cross-functional initiatives.Strong written and verbal communication skills.Comfortable working in a fast-growing environment with changing priorities.High level of judgment, discretion and confidentiality.Strong ability to work independently with limited supervision.Spanish and English required.