Business Operations Analyst Deal Desk Analyst

Position: Business Operations Analyst Location: Must be Hybrid Onsite - Costa Rica Office Duration: 12 months + Potential to extend / convert (not guaranteed - depends on budget, performance, etc) Interview Process: 2 rounds via Zoom + 1 final round onsite at the Costa Rica office

Summary: In this role, you will assist Deal Operations with general administrative responsibilities including quoting and generating Order Forms. The focus of this role is to partner with Deal Operations as they support ***'s Sales organization from a deal strategy and operational efficiency standpoint. The Deal Analyst (Contractor) is responsible for ensuring accurate pricing, clean Order Forms and maintaining operational dashboards.

Key Responsibilities :Deal Strategy & Sales Partnership: Partner closely with Deal Operations and the Sales organization to drive deal strategy, optimize commercial structures, and maximize operational efficiency throughout the sales cycle.Quote & Order Management: Oversee and execute the end-to-end administrative process for drafting quotes and generating clean, accurate, and compliant Order Forms.Pricing Accuracy & Compliance: Review and validate deal structures to ensure flawless pricing accuracy, adherence to corporate guardrails, and consistency across all documentation.Dashboard & Metrics Maintenance: Own and maintain critical operational dashboards, providing visibility into deal status, pipeline health, and operational KPIs.Process Efficiency: Assist Deal Operations in identifying bottlenecks in the contract and quoting lifecycles, helping to streamline workflows for the broader Sales team.
Qualifications:1-3 years of experience in sales operation, business operations, program management, or a similar role, preferably in an enterprise technology environment or consulting practice.Strong analytical skills with the ability to interpret complex data and present actionable insights.Proficiency in tools across productivity (Google Suite, Slack, Zoom), analytics (Excel, Tableau), and CRM (e.g., Salesforce).Excellent organizational skills and attention to detail, with the ability to manage multiple projects simultaneously.